FAQ - Frequently asked questions

Nutella® answers your questions



Child labour is widespread in the cocoa plantations of West Africa. What is your position on this issue?

Palm Oil

What is exactly the Ferrero Charter on Palm Oil?
Does palm oil bear negative effects on health?
Are the vegetable oils of Nutella® hydrogenated?
Is Nutella® safe for consumers?
Has EFSA ever mentioned Nutella® in its recommendations?
What is EFSA's (European Food Safety Authority) opinion about palm oil?
Why does Nutella® use palm oil in its recipe?


How does the cocoa used for the production of Nutella® affect the environment?
Where does your cocoa come from?


Where do you purchase your hazelnuts?


Why do you use milk powder in Nutella® ?